Shipping Policy

Effective Date: 4th of January, 2025

Welcome to Laveni Creations! We value your business and want to ensure you have a seamless shopping experience. Below is our detailed shipping policy to help you understand how we process and deliver your orders.

1. Order Processing

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
  • Processing Time: Orders are processed within 1 – 2 business days (excluding weekends and holidays). If there are any delays, we will notify you promptly.

2. Shipping Methods and Delivery Times

  • We aim to deliver within 5 – 7 business days after the order is confirmed. Once your order has been shipped, you will receive a confirmation email with the tracking ID to monitor the status of your delivery.
  • Please note that delivery times are estimates and may vary due to unforeseen circumstances, including customs processing for international orders.

3. Shipping Rates

  • We offer Free shipping on all our orders

4. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your package on the respective Shipping Carrier’s Website.

5. International Shipping

  • Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
  • We are not responsible for delays caused by customs processing.

6. Shipping Restrictions

  • Currently, we do not have any restrictions on any location in India

7. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us within 24 hours of delivery.
  • We will work with the carrier to resolve the issue and, depending on the circumstances, may offer a replacement or refund.

8. Changes to Your Shipping Address

  • Ensure your shipping address is accurate when placing your order.
  • Changes to the shipping address can only be made within 3 hours of placing your order.

9. Contact Us

If you have any questions or concerns about your order, please get in touch with our customer service team at:

Email: info@lavenicreations.com

WhatsApp: +91 9870160430.

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