Effective Date: 4th of January, 2025
Welcome to Laveni Creations! We value your business and want to ensure you have a seamless shopping experience. Below is our detailed shipping policy to help you understand how we process and deliver your orders.
1. Order Processing
- Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
- Processing Time: Orders are processed within 1 – 2 business days (excluding weekends and holidays). If there are any delays, we will notify you promptly.
2. Shipping Methods and Delivery Times
- We aim to deliver within 5 – 7 business days after the order is confirmed. Once your order has been shipped, you will receive a confirmation email with the tracking ID to monitor the status of your delivery.
- Please note that delivery times are estimates and may vary due to unforeseen circumstances, including customs processing for international orders.
3. Shipping Rates
- We offer Free shipping on all our orders
4. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your package on the respective Shipping Carrier’s Website.
5. International Shipping
- Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
- We are not responsible for delays caused by customs processing.
6. Shipping Restrictions
- Currently, we do not have any restrictions on any location in India
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us within 24 hours of delivery.
- We will work with the carrier to resolve the issue and, depending on the circumstances, may offer a replacement or refund.
8. Changes to Your Shipping Address
- Ensure your shipping address is accurate when placing your order.
- Changes to the shipping address can only be made within 3 hours of placing your order.
9. Contact Us
If you have any questions or concerns about your order, please get in touch with our customer service team at:
Email: info@lavenicreations.com
WhatsApp: +91 9870160430.